az365 Responsible Gaming —
Safe and Controlled Gaming Experience
Gaming is for fun — not for stress. At az365, we believe every player has the right to play safely and mindfully, and we are always here to support you on that path.
Our Commitment
az365 believes that online gaming should always be an enjoyable form of entertainment. We are committed to creating a safe, transparent, and responsible gaming environment for players in Bangladesh. Gaming should never be a source of income, a way to repay debt, or a means to resolve financial difficulties — it is simply a form of entertainment.
Responsible gaming is not just about setting limits — it means being honest with yourself and making conscious decisions before, during, and after playing. az365 provides various tools and information to help you develop that awareness.
All gaming features on our platform are available only to individuals aged 21 years or older. Participation by minors is strictly prohibited, and az365 enforces this rigorously.
Our Protection Tools
az365 lets you control your own gaming experience. Use the tools below to easily set your playing limits.
Deposit Limit Setting
You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. If you request to increase a limit, there will be a set delay before it comes into effect, giving you time to make a calm, considered decision.
Self-Exclusion
If you feel gaming is getting out of control, you can exclude yourself from az365 for a specific period or permanently. During the exclusion period, your account will be locked and no promotional messages will be sent to you.
Time-Out Feature
Use the time-out feature for a short-term break — you can take a break ranging from 24 hours to several weeks. During this time, the account will not be active and no bets can be placed.
Bet Amount Limit
Set in advance how much you can bet per session or within a specific time period. This will protect you from spending more money on impulse.
Reality Check Reminder
At regular intervals, az365 will remind you how long you have been playing and how much you have spent so far. These smart reminders will help you keep your gaming session in check.
Account Activity History
You can view your complete transaction history, betting records, and win/loss details at any time. This is the most effective way to understand your own gaming patterns.
Safe Gaming Tips
Set a budget before you play and never go beyond it — do not place more bets trying to recover money you have lost.
See gaming as entertainment, not a way to earn money. Wins can happen, but they are not guaranteed.
Take regular breaks. Playing for long stretches without a break reduces focus and leads to impulsive decisions.
Never play while drinking or under mental stress — it becomes difficult to make sound decisions in that state.
Spend time with family and friends. Gaming should not become a substitute for relationships and social life.
Do not get disheartened when you lose. Losses are a normal part of gaming — be mentally prepared for both wins and losses.
Warning Signs of a Problem
If you notice any one of the following signs in yourself, consider seeking help right away:
- You keep coming back to recover lost money and are placing increasingly larger bets.
- Gaming is causing problems with your family, work, or studies.
- You feel restless or irritable when you stop gaming.
- You are using money meant for bills, food, or essential expenses to play.
- You are lying to or hiding your gaming from family or friends.
- You want to stop gaming but cannot.
az365's Protective Policies
The specific steps az365 takes toward responsible gaming are outlined below:
| Topic | az365's Action |
|---|---|
| Age Verification | Mandatory at registration; those under 21 are ineligible |
| Self-Exclusion | Takes effect immediately upon request; reactivation is discouraged even after the period ends |
| Deposit Limit Decrease | Takes effect immediately |
| Deposit Limit Increase | There is a set delay period before it comes into effect |
| Promotional Communications | No promos are sent during self-exclusion or time-out |
| Vulnerable Customer Protection | The support team proactively reaches out when signs of a problem are detected |
Do Not Hesitate to Seek Help
Gaming problems are a real issue, and seeking help for them takes courage. az365's support team is available for you in both Bengali and English, seven days a week, twenty-four hours a day. If you are concerned about your gaming or want to activate any tool, please contact us.
Contact Support Directly
Your Gaming Experience Is In Your Hands
Play responsibly at az365 — know your limits, enjoy yourself, and contact us whenever you need.